Self-Help Guides
Welcome to Our Comprehensive Resources Page
Self-help guides & video tutorials to help you maximize the use of CellGate’s access control solutions.
Jump To CellGate Guides:ย Support Documents | TrueCloud Connect Videos ย | Virtual Key Videos | OmniPoint Videos
All Video Self-Help Guides:

โถ Users: Adding Codes
Introduction This video provides detailed instructions on how a property administrator can add codes to user profiles via the TrueCloud Connect dashboard. TrueCloud Connectโข is CellGateโs proprietary back-end architecture that manages all data flow between product...

โถ Users: Adding Restrictions
Guide for Resource 9: Add Restrictions to User Access Introduction This video provides detailed instructions on how a property administrator would add restrictions to user access via the TrueCloud Connect dashboard. TrueCloud Connectโข is CellGateโs proprietary...

โถ Editing Users
Introduction This video provides detailed instructions on how adminstrators can edit user information in their CellGate access control system via the TrueCloud Connect dashboard. TrueCloud Connectโข is CellGateโs proprietary back-end architecture that manages all data...

โถ Deleting Users
Introduction This guide provides detailed instructions on how property adminstrators can delete users in their CellGate access control system via the TrueCloud Connect dashboard. TrueCloud Connectโข is CellGateโs proprietary back-end architecture that manages all data...
TrueCloud Connect Video Self-Help Guides:
Virtual Key Video Self-Help Guides:
OmniPoint Video Self-Help Guides:
CellGate sales and support documents are available in Adobe .pdf format for you to download or print.
- TrueCloud Connect: Dashboard Overview
- Single Family: Video Telephone Entry: Watchman (portal guide)
- Multi-Family: Video Telephone Entry: Watchman (portal guide)
- UNIFY U320 Brochure
- External Camera Options Brochure
- Stand-Alone Cellular Camera: Cellcam C330
- Cellcam and UNIFY Camera Comparison Chart
- General System FAQs
- Installation Guide for Automatic Gates
- Installation Guide for Solar-Powered Gates
- Limited Warranty
- Security of Systems and Network
- Service Agreement
- Privacy Policy
- EPM Assignment and LoRa Signal Test Form
- OpenSignal Quick App User Guide