The CellGate app controls all CellGate products.
Its functionality varies based on the solutions you purchased or utilize, and what features your administrator has specifically granted for your use.
App Features
Below are examples of just some of the functionality possible via the app.
See Live Video
- Receive live streaming video of visitors at the gate
Available with all Watchman models except for W410
Gate Functionality
- Check Gate & Door Status
- Open, Hold Open, Close Gate or Door
Create PIN Code Visitor Passes
- Issue unique access codes for visitors, workmen and vendors
- Include visitor access restrictions
Create QR Code Visitor Passes
- Create & send QR Code Visitor Passes to guests on a Recurring, Temporary or Single Use basis.
CG Readers and Entría Single Door Controller
Photos
- Take photos using Watchman’s internal camera
- Take photos from Watchman optional external cameras
- Review photos taken by Watchman internal or external cameras
- All Watchman models
Bluetooth Access & Personal Keys
- Bluetooth, hands-free digital access
is enabled via the app.
Available with select CG Readers and Entría Single Door Controllers
Open Doors & Summon Elevator
Open doors and summon elevator via the app when your key/fob are unavailable – works with all CellGate solutions, including 3rd party readers that have been provisioned via TrueCloud Connect“.
App Resources
Do you have additional questions or would like to submit any feature suggestions? Click on an option below to learn more.
Need Help with the App?
Call 855.694.2837 x 3 or click below to message Support.
Feedback
Click here to send suggestions on new app functionality or any changes to current app.
App Guides
Most commonly asked CellGate app questions.
Downloading the CellGate App
The CellGate App Guide: Set It Up Once, Answer the Gate From Anywhere Jun 1, 2024 | Support Resource, CellGate App The CellGate app puts your property’s gates, cameras, and visitor calls on your phone. The setup takes a few minutes and you do it...
▶ How to Find Access Passes in the CellGate App
This guide explains how to locate and manage Access Passes within the CellGate App. Access Passes are a type of Access Credential used for visitor management – ideal for guests, vendors, service providers, and deliveries at your property. This feature is available on...
▶ Manage Callgroups: App Calls
App Calls in a Call Group: How a Visitor Call Reaches a Resident, and the Fallback Jul 16, 2024 | Support Resource, TrueCloud Connect Tap for Sound When a visitor calls from the gate, CellGate tries the resident’s app first and falls back to a phone...