▶ Users: Adding Restrictions

Guide for Resource 9: Add Restrictions to User Access

Introduction

This video provides detailed instructions on how a property administrator would add restrictions to user access via the TrueCloud Connect dashboard. TrueCloud Connect™ is CellGate’s proprietary back-end architecture that manages all data flow between product hardware, the internet, cellular networks, landline phones, smartphone apps, and the administrative web portal. Adding restrictions to user access ensures that each user has the appropriate level of access and that security protocols are maintained.

Adding Restrictions to Users

1. Log In to TrueCloud Connect: Use your login credentials to access the dashboard.
2. Navigate to the Users Section: Click on “Users” at the top of the screen in the main menu to pull up the user management section.
3. Manage Users:
   • Click on “Manage Users” to see a list of all existing users.
4. Select the User to Restrict:
   • Identify the user you wish to add restrictions to from the list.
   • Click on the user’s name to access their profile.
5. Add a Restriction:
   • Access the Restrictions Section: Scroll down to the “Restrictions” section in the user’s profile.
   • Set Property Access: Determine whether the user should have access to all properties or specific locations. For this example, select “No” to restrict access.
   • Add a Restriction: Click on the highlighted area that says “Add Restriction.”
   • Set the Schedule: Define the days and times the user is allowed access. For example, you can allow access on Monday, Tuesday, and Wednesday from 12:00 PM to 11:59 PM.
   • Save the Restriction: Click “Save” to apply the restriction. You can also set a preset name for the restriction if it will be used for other users or groups.
6. Delete a Restriction:
   • To remove a restriction, go back to the user’s profile.
   • Click on the trash can icon next to the restriction you want to delete.
   • Confirm the deletion to remove the restriction from the user’s profile.

Benefits of Adding User Restrictions

• Enhanced Security: Restrict access to specific times and locations, ensuring tighter security control.
• Tailored Access: Provide users with access only when and where they need it, reducing the risk of unauthorized entry.
• Operational Efficiency: Manage user access more effectively by setting clear restrictions and schedules.

Related Topics

• Learn more about Gold Key Service
• Users: Adding Codes
• Editing Users
• Deleting Users
• Adding Users
• Activity Log
• TrueCloud Connect Dashboard – Complete Overview