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Groups: No Access Group

Groups: No Access Group

And then the last thing you have is No Access. If you do have someone that you need to remove access, you do have the ability to go in and put them at no access, rather than delete them, which will basically keep their credentials from being used. Related Topics Learn...
Groups: Visitor Group

Groups: Visitor Group

You also have your visitor group here. So you have guest code, vendor code. They’re similar, just depending on the verbiage if you want to use the vendor or guest code. Both are going to be an actual numeric code assigned to them. Related Topics Learn more about...
Groups: Resident Employee Group

Groups: Resident Employee Group

The next group we will talk about is Resident/employee. You have a couple of different options here. Video call group manager with remote access gives you the ability to add users to your call group, so that’ll be what’s in the directory, and you can also...
Groups: Account Admin Group

Groups: Account Admin Group

These are the type of groups you have. For example, for admin, you have an account admin. Account Admins have full access to the account. You have a billing admin, which has access to only billing on the account. A site admin will have the same access as an account...
Groups: Virtual Key Features

Groups: Virtual Key Features

Next, we will go over groups (at top of menu bar).  As you can see here (groups), we have our admin, resident/employee, visitor, and no Access.  We’ll go ahead and select the plus sign next to admin. And as you can see here, we do have the ability to add,...
Manage Callgroups: Sending Out Notifications

Manage Callgroups: Sending Out Notifications

The next thing we’ll go over will be to go back to (manage) call group and learn to send out notifications. Once we’ve completed the import and all the users are added, then we’ll want to send a notification out to those residents saying, “Hey, you got a...