📥 DOWNLOAD VIDEO – First, open the video directly on Vimeo, then click the “Download” button under the video player. What is TrueCloud Connect? TrueCloud Connect is the core of the CellGate system, managing all communications with CellGate...
The No Access Group: Revoke Entry Without Deleting the Record Jul 16, 2024 | Support Resource, TrueCloud Connect Tap for Sound The No Access group is the pause button for a resident’s entry. Moving someone into it revokes every credential they hold...
The Visitor Group: Guest and Vendor Codes, Scoped and Time-Bound Jul 16, 2024 | Support Resource, TrueCloud Connect Tap for Sound The Visitor group is where guest and vendor codes live. A code here is not just a number that opens the gate; it can be scoped...
The Resident and Employee Group: Add People to the Directory and Call Routing Jul 16, 2024 | Support Resource, TrueCloud Connect Tap for Sound The Resident and Employee group is how the people who belong on your property get into the directory and the call...
The Account Admin Group: Who Can Manage the System, and How Much Jul 16, 2024 | Support Resource, TrueCloud Connect Tap for Sound The Account Admin group decides who can manage your property in the portal, and administrator access is the most powerful...
The Access Credentials Group: Control Who Can Issue Visitor Passes Jun 21, 2024 | Support Resource, TrueCloud Connect Tap for Sound Visitor Passes are only as controlled as the permission to issue them. The Access Credentials group is where you decide...