▶ Groups: Virtual Key Features

This video provides detailed instructions on how to manage and utilize virtual key features within user groups using the TrueCloud Connect dashboard. TrueCloud Connect™ is CellGate’s proprietary back-end architecture that manages all data flow between product hardware, the internet, cellular networks, landline phones, smartphone apps, and the administrative web portal. Virtual Keys enhance access control by providing flexible and secure entry options for users.

Managing Virtual Key Features

1. Log In to TrueCloud Connect: Use your login credentials to access the dashboard.
2. Navigate to Groups: Click on “Groups” at the top of the screen in the main menu to access the group management section.
3. Select the Group to Manage:
   • Identify the group you wish to manage (e.g., Admin, Resident/Employee, Visitor, No Access)
   • Click on the group name to access its settings.
4. Access Virtual Key Settings:
   • Click on the “Edit Virtual Key Settings” button in the group settings.
   • Choose whether to enable or disable virtual keys for the group.
5. Create Virtual Keys:
   • Individual Keys: Create keys for individual users without specific restrictions.
     • Select the option for individual keys.
     • Generate the key and assign it to the user.
   • Temporary Event Keys: Create keys for temporary access, such as for events.
     • Select the option for temporary event keys.
     • Set the duration (up to seven days) and any restrictions.
     • Generate the key and distribute it as needed.
6. Save Settings:
   • After configuring the virtual keys, click “Save” to apply the changes.

Benefits of Virtual Key Features

• Enhanced Security: Provide secure access to users without needing physical keys or cards.
• Flexibility: Create temporary or permanent virtual keys tailored to specific needs.
• Convenience: Easily manage and distribute access keys through the TrueCloud Connect dashboard.