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We will go over the import process. We will select manage call group (at top in menu bar), import voice video Call Group.

Then select the file here. We’re going to select Choose file (next to Import File). Then select our spreadsheet.

We’ll hit open. Then select “start import” (in lower right), and select okay.  Then okay here (under Information).  We will put our email address in Here (property administrator email field) so that we can get that error log.

Next, hit “Import now” (at the bottom). And we’re going to come here (towards the bottom of the page).

As you can see, we’ve had three records imported. We have one error. We’re going to go ahead

and select the blue link that says “Download Error log.”

I will open that error log here.  We’ll enable editing (at the top of the excel file). We want to type in a password here just to protect the sheet so we can make changes.

And as you can see here, the error we have is that the email address is already in use. So we’re going to say this email address is incorrect.

We’re missing a one. We’ll go ahead and put a one here. Then re-save that document.

Okay, we’re going to come back here (to Upload Callgroup section), we’re going to Choose file.

I will select the last file here, select Open.

Start import. Same thing here, (hit) ok. Then okay again.  It’ll put our email address in there.

Then we select Import now and we have successfully imported that correction.


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