Via TrueCloud Connect, you create as many access codes as you need. In fact, it is best to give each person their own personal access code so you can monitor exactly who enters and when.

Providing unique access codes for visitors with date and time restrictions are just one popular access control solution we offer.

Yes, via TrueCloud Connect, you access codes are valid for a certain number of uses, for a defined date/time range and/or days of the week, or until canceled.

Access codes are available with all Watchman models, and both access codes and Virtual Keys are available wtih Watchman multi-family models – providing an outstanding multi-family residential gate security solution.

Yes, via the TrueCloud Connect dashboard you open, hold open or close any door, gate or lock.  This is also done via the CellGate app, our gate access app. The device will open/close even if you are not there in person.

Yes, if supported by your electronic gate, door or lock installed, all CellGate products are controlled via TrueCloud Connect or the CellGate app (our gate access app) to open the gate/door/lock for an extended period of time.

Unlike keypads or remote-control devices, all transactions using CellGate products are logged by date/time in TrueCloud Connect.. You can sort transactions by date/time or even by access code and find out exactly who entered and when. For this feature to be most helpful, be sure to give each person their own personal access code or a Virtual Key (available with Watchman multi-family intercom models).

Ideally, yes. Since our products work on both Verizon and AT&T LTE networks, most locations are covered by one of these networks.  We also have directional antennas to extend cellular coverage from the cell tower, if necessary.  We also have internet options for many of our products, if cellular is not an option or internet is preferred. 

Yes! All commands and voice connections go through CellGate’s servers, which validate the gate/door number and access codes. Open commands are then transmitted to the remote device using advanced digital technology. To maximize security, do not give your access code to anyone, and/or utilize a Virtual Key option that is available with Watchman multi-family residential gate security models. In addition, we recommend personal access codes given to others be set to expire, thus preventing their unwanted use.

Battery backup is an optional feature on the gate operator mechanisms themselves. Talk to your installer or dealer about backup power solutions.

Access codes are stored locally in the keypad and will continue to work if cellular service is down. 

This is ideal for both single family and multi-family residential gate security scenarios. 

Either AT&T or Verizon depending on the product(s) chosen, your location, and their respective coverages.

Yes, your clicker still works.  This applies to both single family and multifamily residential gate security solutions.

No it does not.

We provide a variety of solutions, such as video calls, phone calls, PIN codes and Virtual Keys –  with more options in development.  Options vary by Watchman model chosen — whether it be a single family residential/commercial application or a multifamily access control solution. 

Our sales team is happty to put you in contact with a local dealer.  Please contact our Inside Sales team here with questions.  

Yes.

No. The monthly service fee includes your cellular service.  

Pictures can be retrieved from TrueCloud Connect or on the CellGate app.  Videos can be provided by contacting your CellGate customer service team here.  

Yes. All CellGate cameras have infrared technology. 

No. CellGate cameras can easily be tied into the TrueCloud Connect system which supplies them with an internet connection.