On the CellGate TrueCloud web portal, you can create as many access codes as you need. In fact, it is best to give each person their own personal access code so you can monitor exactly who enters and when.

Yes, on the CellGate TrueCloud web portal, you can create an access code to be valid for a certain number of uses, for a defined date/time range and/or days of the week, or until canceled.

Yes, using the CellGate TrueCloud web portal you can open or close the door, gate or lock directly from there, or by using your CellGate app. The device will open/close even if you are not there in person.

Yes, if supported by your electronic gate, door or lock installed, CellGate products will let you use the TrueCloud web portal or CellGate app to open the gate for an extended period of time.

Unlike keypads or remote control devices, all transactions using CellGate products are logged by date/time on the TrueCloud web portal. You can sort transactions by date/time or even by access code, and find out exactly who entered and when. In order for this feature to be most helpful, be sure to give each person their own personal access code.

Most CellGate devices operate on AT&T or Verizon networks.  Some CellGate products can also work with a hardwired internet connection.

Yes! All commands and voice connections are sent through CellGate’s servers which validate the gate/door number and access codes. Open commands are then transmitted to the remote device using advanced digital technology. To maximize security, you should not give your access code to anyone. In addition, personal access codes given to others should be set to expire, thus preventing their unwanted use.

Battery backup is not an included standard feature on CellGate products and may not be on your gate operator. Talk to your installer concerning what functionality you’d like to have under AC power loss conditions.

Access codes are stored in the keypad and will continue to work if cellular service is down.

It varies by product, but thousands. 

Ideally, yes. Since our products work on both Verizon and AT&T LTE networks, most locations are covered by one of these networks.  We also have directional antennas to extend cellular coverage from the cell tower, if necessary.  We also have internet options for many of our products, if cellular is not an option or internet is preferred. 

Either AT&T or Verizon depending on the product(s) chosen and your location.

Yes, your clicker will still work.

If you want to have the transaction recorded by the TrueCloud web portal, it will. If you do not want to record transactions when clickers are used, your system can be programmed to ignore clicker openings.

Yes.