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Watchman W462

W462 Video Intercom

Watchman W462

The Watchman W462 advanced telephone entry system with live streaming video is a sleek access control solution for multi-family and single family walk – up entrances.  With a 7.5″ color touchscreen and just one inch in depth, it provides an appealing aesthetic while simultaneously offering desirable functionality.

The W462 operates on an ethernet connection, and allows for simple, one step network connectivity on setup.  No external component box is necessary.  This model does not support the integration of CellGate external cameras.

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The Watchman W462

The Watchman W462 is often chosen as a multi-family product solution due to its user-friendly property administration and appealing resident functionality.

Key Features

Live Streaming Video

Provides live streaming video of visitors at the gate

Simple Setup

One step internet network connectivity

7.5" Color Touch Screen

Provides properties with a modern, user-friendly aesthetic

QR Code Visitor Managment

Visitors can be issued QR code invites with restricted date/time access – learn more

SmartScreen Visitor Management

Customizable home screen call options – learn more

VMI - Voice Mail Intelligence

System ignores call when it reaches voice mail and continues call group

Product Features & Benefits

Watchman W462

A property’s residents can receive live streaming video of their visitors at the gate, and grant them access from their smart phone.

Better security; residents can simultaneously see and speak to visitors.

System can auto-call up to 6 app video contacts and 3 voice only numbers in 3 tiers. 

Increases the likelihood your visitor reaches someone upon visiting; most competitor systems can only call one number per directory listing.

Residents can receive voice calls from visitors at the gate.

Allows residents without smart phones to grant access via voice call instead of via streaming video/app; residents that are roaming and don’t have bandwidth to receive a video call are also able receive a voice call instead.

VMI – VoiceMail Intelligence.  System recognizes when a voice call reaches voice mail instead of a live person, and moves on to the next number in the call group.

Ensures a visitor at the gate can reach a live person. Fewer stranded visitors.

Brilliant 7.5” color touchscreen.

More user friendly visitor experience, allows for easy viewing at night or in low light environments.

Up to 1,500 directory listings.

Will work at properties of all sizes.

Full numeric keypad – up to 10,000 local codes and 64,000 non-local codes.

Unique access codes can be provided to visitors on a long term, limited use window or temporary use basis, and can be set up by designated users in < 60 seconds via the TrueCloud™ web portal.

Includes one Wiegand 26-bit input.

Ideal for controlling a pedestrian gate, card reader, keypad or wireless remote.

Built-in camera allows for live streaming video of visitors at the gate and captures still pictures when someone utilizes the keypad, calls to gain access, or can be taken on demand via the CellGate app (only by designated user(s)).   

Better security—video and/or photos allow residents to visually confirm a visitor before granting access.

Built-in HID card reader.

Can be used with properties that provide RFID/proximity cards to residents.

Surface mount or flushed mount options.  Hardware dimensions for the W462 are Height: 12.8″, Width: 5.1″, Depth: 1.1″.  

Functional and aesthetic benefits – select the option ideal for the installation environment.

QR code visitor management

Visitors can receive QR code invitations with restricted date/time access on their smart phones.

Smart Screen call management

Customizable home screen call options, for improved visitor management.

Fire Alarm Function

This function enables the fire alarm to trigger a desired designated action when activated, including opening some or all assigned doors and gates. It also closes such entries upon completion of the fire alarm event.

(Optional) Integrates with Watchman WXP Wiegand Expansion Panel or OmniPoint.

Expands entry point management at gate or other access points on the property.  All entry points at a property using fobs/card readers (ex. clubhouse/pool gate/fitness center) can be controlled using a WXP Wiegand Expansion Panel or an OmniPoint solution.

(Optional) Solar power kit available.

Allows for use in environments where traditional electric power is n/a.

CellGate app can be used to view live streaming video and grant access to visitors.

Higher level of security in visitor management.

Designated user(s) can control gate, other property entry points and camera(s) remotely from an app.

Ultimate convenience; means the system can be controlled from anywhere.

Push notifications with photos can be sent on all access attempts to designated user(s).

Better security, know instantly who came/went on a property, and when.

Prop open notification: gate/door sensor notifies designated user(s) if gate has been left open longer than 3 minutes.

Better security, gate cannot be left open inadvertently.

Residents can issue visitor QR codes and/or manage their own call groups from the app, if the property manager has granted them these capabilities.

Allows residents to self-manage needs.

CellGate app works on both iOS and Android smart phones.

Works with majority of smart phones.


Entire system can be managed via TrueCloud Connect, hosted by Microsoft Azure.

Simple, robust administration.  New users, access with time/date restrictions, alerts/notifications and access log time & date details can all be set up/reviewed via TrueCloud Connect.

Notifications can be sent to designated parties via text or email regarding access attempts at specific entry points or by certain users.

Better security.  Know instantly who utilized an entry point, and when.

Prop open notification: gate/door sensor notifies designated user(s) if gate/door has been left open longer than 3 minutes.

Better security.  Gates and doors cannot be left open inadvertently.

Multiple user tier levels available for varied user and administration management needs.

Allows the administrator to provide only the system functionality each designated user really needs.

Mass import of user and credential data.

Makes initial user setup simple.

Multiple locations can be managed via a single login.

Simple administration of multiple properties.

TrueCloud Connect has connecting integrations with Yardi and RealPage property management software, facilitating provisioning of all CellGate products without dual entry.

Internet hardwired option only.

Allows for utilization of existing internet infrastructure, minimizes recurring costs.

Monthly recurring service charge.

Allows ongoing utilization of the app, TrueCloud Connect™, storage of all access transactions/photos, and access control data transmissions via internet.

Property Management Features
  • Dedicated Gold Key Service team for property setup assistance
  • Programmatic resident enrollment process and import tools
  • Multiple user tier levels for varied user and administration management needs
  • Ability to ignore facility codes on uploads
  • Multiple locations can be managed via a single login
  • SmartScreen call management
  • Customizable notifications of gate events
  • Resident self-serve call group management
  • QR code visitor management
  • Temporary access codes with time/date restrictions
  • Stored logs with photos of all access attempts
  • Designated user(s) can control gate, other property entry points & camera(s) from CellGate app
  • Control gate/door on demand or with a schedule
  • Prop open notifications
  • Optional integration with WXP Wiegand Expansion Panel or OmniPoint
Dealer Features
  • Pre-configured system
  • One-step network connectivity
  • End-to-end support
  • Easy activation
  • Multiple locations/CellGate devices can be managed via a single login to TrueCloud Connect™
Resident Features
  • Receive live streaming video of their visitors at the gate
  • Grant visitors access from their smart phone
  • Better resident security due to voice or video verification of visitors
  • Each resident can establish up to 6 app video contacts & 3 voice only numbers to receive visitor entry requests
  • QR code access invitations can be issued in advance to visitors
  • Easy-to-use CellGate iOS and Android app
  • Peace of mind through increased security
TIERED MONTHLY SERVICE PLANS - Choose your features, choose your budget

The W462 can only be connected via a hardwired Ethernet connection.


Watchman System Enhancements

Providing Complete Property Security


Integrated wireless solution for all other entry points (both indoors/outdoors) that need access control on a property after Watchman has been installed.

WXP Wiegand Expansion Panel

Integrated solution for properties with a Watchman product installed, & have less than 10 other entry points that need access control.

Additional Product Features

  • Hardware mounting choices
  • Solar kit
  • Directional antenna
  • Sunscreen