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Control and Monitoring

Via Web-Based Portal or Mobile App

All CellGate products can be controlled and monitored via a smart phone app or the TrueCloud web-based portal. The app has functionality that users want to access to while on-the-go; the TrueCloud web-based portal has the same functionality as the app, in addition to being where all system setup and customization occurs.

Smart Phone App

Depending on the CellGate product chosen, a user can do the following through the smart phone app:

  • Receive live streaming video of visitors at the gate, and grant them entry
  • Speak to visitors at the gate, and grant them entry
  • Open, close or hold a gate open at any time, for the amount of time you specify
  • If cameras are installed, a user can take pictures on demand or receive pictures instantly when gate activity occurs
  • View historical pictures taken
  • COMING SOON: Set up camera motion detection/activation zones (CellCam)

TrueCloud Web-Based Portal

Through the TrueCloud web portal, a user can do everything the smart phone app can PLUS:

  • Control all of their Cellgate products from a single login
  • Set up new users
  • Create custom access codes for users
  • Set up call trees of who receives calls if a visitor requests entry
  • Set up access codes or users with limited use windows (access is allowed only on a certain date, day(s) of the week, hours of the day or a number of times)
  • Set up user notifications of different system events (up to 5 per notification type), that can be sent to a smart phone or email address
  • View current status of all gates, doors and cameras that your CellGate system manages.
  • Review historical logs and create reports of transactions, including dates/times of access, photos, prop-open events, access code used to enter, phone number that granted access to a visitor, etc.
  • Set up “hold-open” schedules up to a year in advance.
  • Set up photos to be taken on a schedule

TrueCloud Web-Based Portal (Multi-Tenant)

Through the TrueCloud portal, Multi-Tenant properties can:

  • Control all of their Cellgate products from a single login
  • Create Users/Call Groups in multiple ways including manually, or using import template(s),
  • Can import user information from currently utilized systems
  • Create different user tiers with different access levels from a regular system user to an administrator:
  • Clone or customize Watchman device call groups for easier multi-gate property setup
  • Utilize text message-based call group self-enrollment

Want to learn more about how Cellgate systems work?