(855) 694-2837 | (972) 231-1999

Control and Monitoring

Via TrueCloud Connect™ or the CellGate App

All CellGate products can be controlled and monitored via web-based TrueCloud Connect or the CellGate app. The app has functionality that users want to access to while on-the-go; TrueCloud Connect has the same functionality as the app, in addition to being where all system setup and customization occurs.

CellGate App

Depending on the product chosen, a user can do the following through the CellGate app:

  • Receive live streaming video of visitors at the gate, and grant them entry
  • Speak to visitors at the gate, and grant them entry
  • Open, close or hold a gate/door open at any time, for the amount of time you specify
  • If cameras are installed, a user can take pictures on demand or receive pictures instantly when gate activity occurs
  • View historical logs (and pictures) recorded upon access attempts or transactions
  • Issue QR code visitor invitations (on select Watchman® models)

TrueCloud Connect

Through web-based TrueCloud Connect, a user can do everything the CellGate app can PLUS:

  • Control all of their CellGate products, across all properties, from a single login
  • Set up new users
  • Create custom access codes for users
  • Set up call groups of who receives calls if a visitor requests entry
  • Set up access codes or users with limited use windows (access is allowed only on a certain date, day(s) of the week, hours of the day or a number of times)
  • Set up user notifications of different system events, that can be sent via text or email
  • View current status of all gates, doors and cameras that your CellGate system manages
  • Review historical logs and create reports of transactions, including dates/times of access, photos, prop-open events, access code used to enter, phone number that granted access to a visitor, etc.
  • Set up “hold-open” schedules up to a year in advance.
  • Set up photos to be taken on a schedule

TrueCloud Connect (for MultiFamily)

Via TrueCloud Connect, multifamily properties can:

  • Control all of their CellGate products, across all properties, from a single login
  • Create users/call groups in multiple ways – including manually, or using import template(s),
  • Can import user information from currently utilized systems
  • Create different user tiers with different access levels, from a regular system user to an administrator:
  • Clone or customize Watchman device call groups for easier multi-gate property setup
  • Utilize text message-based call group self-enrollment

Want to learn more about how CellGate systems work?