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This guide will walk you through the step-by-step process of installing an OmniPoint wireless access control Entry Point Module (EPM) using the CG Installer Control App. EPMs are one of the key components in an OmniPoint door access system. Follow these instructions carefully to ensure a smooth setup.

Step 1: Logging into the CG Installer Control App

Start by logging into your CG Installer Control App using the login and password provided to you.

Step 2: Navigating to Installation

Go to the menu on the left side of the app and choose “Install a Product.” Then select “OmniPoint EPM.”

Step 3: Selecting the Correct Property

If you are installing an OmniPoint building entry system solution on more than one property, you’ll first need to select the correct property prior to choosing “Install a Product.”  From the installation location screen, look for and choose the installation entry point that was named during account onboarding. For this example, if the first EPM to be installed is for the pool gate, select that location.

If EPM locations were not predetermined during account onboarding, the property manager can set these locations via their TrueCloud Connect account or with assistance from CellGate’s Gold Key Service team.

Step 4: Registering the EPM

The app will then ask you to register the EPM. Click on “Scan Node Barcode,” which will request access to your camera. Hold the EPM to be installed on its side and use your phone or tablet’s camera to scan the EPM’s QR code to assign it to that location. Once scanned, a message will confirm that the registration was successful.

Step 5: Configuring and Testing the EPM

Click “Configure and Test.” Verify that the green light on the EPM is blinking slowly at a rate of approximately once a second. If it is, click “Yes.” If not, click “No,” which will take you to a troubleshooting step. Assuming everything is correct, click “Yes” and proceed to the next step.

Keep in mind that it will take about a minute for each EPM to register with the system. You will see the red and green lights blinking until it achieves a steady green heartbeat.

Step 6: Setting Trigger Times

Once the EPM is registered, choose “Set Trigger Times.” First, set the relay time the property desires in seconds. Relay time is the amount of time a gate or door stays open when activated. Next, set the Wiegand time in seconds, which is the amount of time a gate or door stays active when a Wiegand-based transaction is made. Lastly, set the request-to-exit time in seconds, which is how long a gate or door remains open after a request to exit is made. Then tap “Save.”

Step 7: Setting Re-arm Times

Next, you will set re-arm times by tapping on that option. Set the re-arm Wiegand time in seconds, which is the number of seconds the device will ignore the same code being used. Then set the input one time in seconds, which determines how often the input switches states and how often input one changes are logged. Lastly, set the input two time in seconds, which is similar to input one. Tap “Save.”

Step 8: Pushing Changes to the Device

Finally, tap “Push Changes to Device” at the bottom of the screen to save your information. If you receive a push error message, power cycle your EPM and then wait for the green heartbeat again. Then click “Proceed.”

Step 9: Testing the EPM

Once the settings have been successfully pushed to the EPM, you can test to ensure that it is working correctly. First, activate the relay by tapping “Send Command,” which should trigger a closed gate or door to open. Confirm that the door opened. If successful, tap “Yes.” If not, tap “No.”

Next, verify the gate or door status by opening and closing the door to ensure the status is correct. If OmniPoint is working correctly, the gate or door status will display as either “Opened” or “Closed” based on its current state. A status of “Unknown” indicates the system is not receiving data from the door status sensor. If you choose not to use gate or door status for any reason, click “Skip” and then tap “Yes” to move to Wiegand testing.

Step 10: Verifying Wiegand Code Reading

Now it’s time to verify that the OmniPoint EPM is reading Wiegand codes correctly. Scan an RFID card or enter a Wiegand code at the entrance. Verify that the information you enter displays as incoming data in the app. An incorrect or blank code generally indicates a wiring problem, with the most common issue being the D zero and D one wires being reversed. If all looks good, tap “Yes” to move on to testing exit requests.

Step 11: Testing Exit Requests

The app will prompt you to send a request to exit to verify the process is working correctly. You will see a popup asking if you have a request to exit. Tap “Yes.” Now, verify the door status by opening and closing the door to ensure the status you see is correct. Tap “Yes” if the command worked; the door status should display “Open” or “Closed” and match the door’s actual state. If the door status is “Unknown,” the request to exit did not work and the system is not receiving data from the EPM.

Completing the Installation

Once all of the EPM’s functionality has been tested, a message will display stating “Great installation setup completed.” You may now choose to either install another device on the property or hit “Done” if you are finished. Choosing “Done” will return you to the main app dashboard.

After installing all the EPMs at the location, you can review the setup or retest any or all EPMs. Choose the property location, then select the EPM gate or door location you wish to review or test. You are now on the main function screen for the chosen EPM, where you can perform various tests and change previously configured settings if needed.

By following these detailed steps, you will ensure a successful installation and configuration of your OmniPoint building entry system’s EPM, providing reliable access control for your property.


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