Self-Help Guides
Welcome to Our Comprehensive Resources Page
Self-help guides & video tutorials to help you maximize the use of CellGate’s access control solutions.
Jump To Video Guides:ย Support Documents | TrueCloud Connect ย | Virtual Keys | OmniPoint
Recently Added Self-Help Guides:
โถ Guide to Using PIN Codes in CellGateโs TrueCloud Connect
PIN codes are a type of virtual key in the CellGate TrueCloud Connect portal, offering a secure and convenient method to grant temporary access to visitors. This guide will walk you through the steps to enable, create, and manage these codes. Types of PIN Codes...
โถ Using the Key QR Code in the CellGate App
This guide will walk you through the process of using a QR Code Virtual Key for property entry. Once you have sent the key to a visitor, the recipient will receive a link via email or SMS to access their QR code "Key." Virtual Keys are a visitor management feature...
โถ Sharing a Temporary Event Key in the CellGate App
This guide will walk you through the process of sharing a Temporary Event QR code key with your guests using the CellGate App. Temporary Event Virtual Keys are ideal for one-time events like parties, and can be easily shared via text or email. Temporary Event...
โถ Sharing an Individual Key in the CellGate App
Virtual Keys are a feature available on all Watchman multi family access control systems. This guide will walk you through the process of sharing an Individual QR Code Virtual Key with a recurring visitor (like a dog walker, babysitter, etc.) using the CellGate App.ย ...
โถ Creating a Temporary Event Key in the CellGate App
This guide will walk you through the process of creating a QR code Temporary Event Key (Virtual Key) using the CellGate App. These keys are ideal for multiple visitors attending a one-time event such as a birthday party or cookout.ย Virtual Keys are visitor management...
โถ Creating Individual Keys in the CellGate App
This guide will walk you through the process of creating a personalized QR code Individual Key using the CellGate App.ย An Individual Key is a QR code invitation that can be used repeatedly by someone who needs property access on recurring day(s) and/or time(s)....
โถ How to Find Virtual Keys in the CellGate App
This guide explains the process of locating Virtual Keys within the CellGate App.ย Virtual Keys are a visitor managment feature available on all Watchman mult-family intercom systems. Users who have been granted administrator privileges, and have virtual keys enabled...
โถ Understanding QR Code Types for CellGate Access Control
QR Code Virtual Keys are an essential tool for managing visitor access at a multi-family property.ย Serving as digital barcodes, they can be sent via SMS or email to grant entry to specific access points on a property, while also being set up to work only during...
TrueCloud Connect Video Self-Help Guides:
๐ฅ ย DOWNLOAD VIDEOย - ย First, open theย video directly on Vimeo, then click the "Download" button under the video player. What is TrueCloud Connect? TrueCloud Connect is...
Introduction This video provides detailed instructions on how to manage the No Access Group within the TrueCloud Connect system using the dashboard. Property managers...
Introduction This video provides detailed instructions on how to manage the Visitor Group within the TrueCloud Connect system using the dashboard. Property managers...
Introduction This video provides detailed instructions on how property managers using a CellGate multi-family access control system can add residents or employees to...
Introduction This video provides detailed instructions on how a property manager utilizing a CellGate multi-family access control system can manage the Account Admin...
Introduction This video provides detailed instructions on how to manage and utilize virtual key features within user groups using the TrueCloud Connect dashboard....
This video addresses how property managers uitlizing a CellGate multi-family access control system are sending out notifcations to new users once they were set up as a...
Introduction This video provides detailed instructions on how to property managers of a multi-family property would manage app calls within call groups using the...
Introduction This guide provides detailed instructions on how property managers of a CellGate multi-family access control product are managing call groups using the...
Introduction This video provides detailed instructions on how administrators of a multi-family access control product are importing users into call groups using the...
Introduction This video provides detailed instructions on how a property administrator can add codes to user profiles via the TrueCloud Connect dashboard. TrueCloud...
Introduction This video provides detailed instructions on how adminstrators can edit user information in their CellGate access control system via the TrueCloud Connect...
Introduction This guide provides detailed instructions on how property adminstrators can delete users in their CellGate access control system via the TrueCloud Connect...
Introduction This video provides detailed instructions on how CellGate access control system owners can add users to TrueCloud Connect via its dashboard. TrueCloud...
Introduction This video provides detailed instructions for property administrators of a CellGate access control solution on how to access the activity log of...
Introduction This video explains how a property adminstrator can override an existing gate schedule on their Watchman visitor management product using the TrueCloud...
Introduction This video provides instructions on setting your gate schedule on your Watchman system using the TrueCloud Connect dashboard. TrueCloud Connectโข is...
Introduction This video provides detailed instructions on how a Watchman product owner can trigger the Watchman camera to capture photos of visitors at your gate using...
Introduction This video provides detailed instructions on how to trigger a Watchman gate access control system using the TrueCloud Connect dashboard. TrueCloud Connectโข...
Introduction to the TrueCloud Connect Dasboard Welcome to the comprehensive guide for using the TrueCloud Connect dashboard. Here, you'll find detailed instructions and...
Virtual Key Video Self-Help Guides:
Managing visitor access has never been easier with the CellGate app. This guide will walk you through using PIN codes to provide secure access to your property. What is...
๏ปฟ๏ปฟ CellGate App Guide - Finding Virtual Keys from CellGate on Vimeo. Managing visitor access has never been easier with the CellGate app. Here's a step-by-step guide on...
When managing visitor access to your property, flexibility and security are crucial. Virtual key visitor management offers tailored options for recurring access,...
PIN codes are a type of virtual key in the CellGate TrueCloud Connect portal, offering a secure and convenient method to grant temporary access to visitors. This guide...
This guide will walk you through the process of using a QR Code Virtual Key for property entry. Once you have sent the key to a visitor, the recipient will receive a...
This guide will walk you through the process of sharing a Temporary Event QR code key with your guests using the CellGate App. Temporary Event Virtual Keys are...
Virtual Keys are a feature available on all Watchman multi family access control systems. This guide will walk you through the process of sharing an Individual QR Code...
This guide will walk you through the process of creating a QR code Temporary Event Key (Virtual Key) using the CellGate App. These keys are ideal for multiple visitors...
This guide will walk you through the process of creating a personalized QR code Individual Key using the CellGate App.ย An Individual Key is a QR code invitation that...
This guide explains the process of locating Virtual Keys within the CellGate App.ย Virtual Keys are a visitor managment feature available on all Watchman mult-family...
QR Code Virtual Keys are an essential tool for managing visitor access at a multi-family property.ย Serving as digital barcodes, they can be sent via SMS or email to...
OmniPoint Video Self-Help Guides:
As multi-family properties grow in size and complexity, property managers face a variety of challenges.ย Particularly when it comes to security and access control. This...
โNow CellGate is taking the next leap forward with OmniPoint, a long-range multipoint wireless data access control system.โ - Noel Gouldin, President of CellGate In a...
๐ฅ ย DOWNLOAD VIDEOย - ย First, open theย video directly on Vimeo, then click the "Download" button under the video player. CellGate's OmniPoint wireless access control...
CellGate provides total property wireless access with modern, cost-effective technology options that gated communities, campuses, and businesses have been waiting for....
This guide will walk you through the step-by-step process of installing an OmniPoint wireless access control Entry Point Module (EPM) using the CG Installer Control...
OmniPointยฎ is an award-winning wireless multi-point access control solution. In this video we will outline best practices for the adoption of an OmniPoint wireless...
OmniPointยฎ is an award-winning wireless multi-point access control solution. Part 2. OmniPoint Account Pre-Installation Onboarding. Congratulations! You have...
OmniPointยฎ is an award-winning wireless multi-point access control solution. Part 3. OmniPoint Installation Day. If you have completed the OmniPoint account onboarding...
When it comes to property access control solutions, video intercoms for visitor management are critical tools in property access control.ย Thus choosing the right...
CellGate sales and support documents are available in Adobe .pdf format for you to download or print.
- TrueCloud Connect: Dashboard Overview
- Single Family: Video Telephone Entry: Watchman (portal guide)
- Multi-Family: Video Telephone Entry: Watchman (portal guide)
- UNIFY U320 Brochure
- External Camera Options Brochure
- Stand-Alone Cellular Camera: Cellcam C330
- Cellcam and UNIFY Camera Comparison Chart
- General System FAQs
- Installation Guide for Automatic Gates
- Installation Guide for Solar-Powered Gates
- Limited Warranty
- Security of Systems and Network
- Service Agreement
- Privacy Policy
- EPM Assignment and LoRa Signal Test Form
- OpenSignal Quick App User Guide
Live video, supports
Does not support external cameras
