Resources
Welcome to Our Comprehensive Resources Page
Below you will find detailed self-help guides & video tutorials to help you maximize the use of CellGate’s access control solutions.
Jump To CellGate Guides: Support Documents | TrueCloud Connect Videos | Virtual Key Videos | OmniPoint Videos
All Video Self-Help Guides:
▶ How to Use PIN Codes in the CellGate App
Managing visitor access has never been easier with the CellGate app. This guide will walk you through using PIN codes to provide secure access to your property. What is a PIN Code? A PIN code is a virtual key that can be sent via SMS or email to visitors. Users can...
▶ How to Find Virtual Keys in the CellGate App
CellGate App Guide - Finding Virtual Keys from CellGate on Vimeo. Managing visitor access has never been easier with the CellGate app. Here's a step-by-step guide on locating virtual keys: Launch the CellGate App: Open the app and tap the menu icon in the top left...
▶ Visitor Access with Virtual Key Visitor Management
When managing visitor access to your property, flexibility and security are crucial. Virtual key visitor management offers tailored options for recurring access, time-sensitive events, and one-time visits, ensuring your property remains secure and efficient....
▶ Guide to Using PIN Codes in CellGate’s TrueCloud Connect
PIN codes are a type of virtual key in the CellGate TrueCloud Connect portal, offering a secure and convenient method to grant temporary access to visitors. This guide will walk you through the steps to enable, create, and manage these codes. Types of PIN Codes...
TrueCloud Connect Video Self-Help Guides:
Virtual Key Video Self-Help Guides:
OmniPoint Video Self-Help Guides:
CellGate sales and support documents are available in Adobe .pdf format for you to download or print.
- TrueCloud Connect: Dashboard Overview
- Single Family: Video Telephone Entry: Watchman (portal guide)
- Multi-Family: Video Telephone Entry: Watchman (portal guide)
- UNIFY U320 Brochure
- External Camera Options Brochure
- Stand-Alone Cellular Camera: Cellcam C330
- Cellcam and UNIFY Camera Comparison Chart
- General System FAQs
- Installation Guide for Automatic Gates
- Installation Guide for Solar-Powered Gates
- Limited Warranty
- Security of Systems and Network
- Service Agreement
- Privacy Policy
- EPM Assignment and LoRa Signal Test Form