Become certified to earn official recognition, exclusive benefits, and the tools to deliver a better customer experience.
Why Get Certified
Promote your status as an official Certified CellGate Dealer.
Install faster with fewer callbacks and errors.
Customers trust certified dealers and return more often.
Access marketing assets, dealer incentives, and other exclusive benefits.
We offer four levels of dealer certification based on the type(s) and level of service each dealer chooses to provide.
CellGate Certified Dealers have successfully completed the Installer Track certification, covering hardware installation best practices, system testing, and troubleshooting procedures.
Benefits
CellGate Silver Certified Dealers provide TrueCloud Connect administration support and monthly service fee billing for their customers and are therefore required to complete both the Installer Track and System Admin Track certifications.
Benefits
CellGate Gold Certified Dealers provide a higher volume of system deployments, TrueCloud Connect administration support and monthly service fee billing for their customers, and are therefore required to complete both the Installer Track and System Admin Track certifications.
Benefits
CellGate Platinum Certified Dealers provide Tier One customer support, TrueCloud Connect administration support and monthly service fee billing for their customers and are therefore required to complete both the Installer Track and System Admin Track certifications as well.
Benefits
Step 1
Speak to your CellGate sales representative. The sales representative will set up a kickoff meeting with the learning & development team to get your certification path created. Already completed courses in CellGate Academy? Those will automatically count toward your certification track.
Step 2
Complete role-specific training modules through the Dealer Certification Program at your own pace. These courses are designed to make you a better rounded security access professional whether you are an installer or an administrative professional.
Step 3
Pass your Dealer Certification Program courses, grow your knowledge, make installs easier and quicker, all while earning continuing education unit credits (CEUs) that are accepted by Institute of Door Dealer Education and Accreditation (IDEA) and the American Fence Association (AFA).
Step 4
Receive your course completion certificates and shareable completion badges as a certified dealer. Get priority access to our Technical Support Hotline for faster assistance, co-branding templates, and eligible swag and decals. Platinum dealers also get an additional year on their CellGate product warranties.
Required for all dealers, this foundational certification covers hardware installation best practices, system testing techniques, and troubleshooting procedures.
Required for dealers who also provide account setup and ongoing customer support, this certification focuses on CellGate's TrueCloud Connect platform, including account configuration, user management, and device administration.
| Requirement | Details |
|---|---|
| Learners | Determined during onboarding based on your business model |
| Assessment | 80%+ on module quizzes (Unlimited retakes) |
| Practical | Complete all applicable courses |
| Renewal | Every 3 years (Short update modules) |
Official badges and seals for digital use (PNG/SVG formats)
Download official seals for LinkedIn, websites, and print.
You may request marketing merchandise for your dealership by emailing cellgateacademy@cell-gate.com
You may request official decals for your fleet or your office by emailing cellgateacademy@cell-gate.com
Company level. The number of learners required depends on your business model and will be determined during your onboarding call.
Three years, with short annual updates to stay current.
Each course can take anywhere from 15 minutes to a few hours, depending on your knowledge and background. They are made to be quick, simple, and straightforward.
No problem. You can easily register new employees at any time. New employees can also transfer completed courses to you, if they have previously completed the program with another company.
Enrollment opens October 21, 2025.
On top of downloadable seals and certificates, we will mail you a package of CellGate swag that includes Certified Dealer hats and window decals.
Download from "Resources & Downloads," then add to your LinkedIn company or personal profiles per the usage guide.
Yes! Platinum Certified Dealers receive extended warranty coverage on all new CellGate installations, providing additional protection and peace of mind for your customers.
Certified dealers receive priority access to our Technical Support Hotline, official digital badges and LinkedIn seals, physical swag package including hats and window decals, co-branding templates, CEU credits accepted by IDEA and AFA, and Platinum Certified Dealers receive extended warranty coverage on all new installations. This list of benefits will continue to grow in the future.
We'll email next steps and your learning path links.