Access Control Support Resources & Guides
Welcome to Our Comprehensive Resources Page
Self-help guides & video tutorials to help you maximize the use of CellGate’s access control solutions.
Jump To Video Guides: Support Documents | TrueCloud Connect | Access Credentials | OmniPoint
TrueCloud Connect Video Self-Help Guides
▶ Manage Callgroups: Importing Users
Introduction This video provides detailed instructions on how administrators of a multi-family access control product are importing users into call groups using the TrueCloud Connect dashboard. TrueCloud Connect™ is CellGate’s proprietary back-end architecture that...
▶ Users: Adding Codes
Introduction This video provides detailed instructions on how a property administrator can add codes to user profiles via the TrueCloud Connect dashboard. TrueCloud Connect™ is CellGate’s proprietary back-end architecture that manages all data flow between product...
▶ Editing Users
Introduction This video provides detailed instructions on how adminstrators can edit user information in their CellGate access control system via the TrueCloud Connect dashboard. TrueCloud Connect™ is CellGate’s proprietary back-end architecture that manages all data...
Virtual Key Video Self-Help Guides:
▶ Understanding QR Code Types for CellGate Access Control
QR Code Virtual Keys are an essential tool for managing visitor access at a multi-family property. Serving as digital barcodes, they can be sent via SMS or email to grant entry to specific access points on a property, while also being set up to work only during...
OmniPoint Video Self-Help Guides
No Results Found
The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.
CellGate sales and support documents are available in Adobe .pdf format for you to download or print.
- TrueCloud Connect: Dashboard Overview
- Single Family: Video Telephone Entry: Watchman (portal guide)
- Multi-Family: Video Telephone Entry: Watchman (portal guide)
- UNIFY U320 Brochure
- External Camera Options Brochure
- Stand-Alone Cellular Camera: Cellcam C330
- Cellcam and UNIFY Camera Comparison Chart
- General System FAQs
- Installation Guide for Automatic Gates
- Installation Guide for Solar-Powered Gates
- Limited Warranty
- Security of Systems and Network
- Service Agreement
- Privacy Policy
- EPM Assignment and LoRa Signal Test Form
- OpenSignal Quick App User Guide