Access Control Support Resources & Guides
Welcome to Our Comprehensive Resources Page
Self-help guides & video tutorials to help you maximize the use of CellGate’s access control solutions.
Jump To Video Guides: Support Documents | TrueCloud Connect | Virtual Keys | OmniPoint
TrueCloud Connect Video Self-Help Guides
▶ Deleting Users
Introduction This guide provides detailed instructions on how property adminstrators can delete users in their CellGate access control system via the TrueCloud Connect dashboard. TrueCloud Connect™ is CellGate’s proprietary back-end architecture that manages all data...
▶ Adding Users
Introduction This video provides detailed instructions on how CellGate access control system owners can add users to TrueCloud Connect via its dashboard. TrueCloud Connect™ is CellGate’s proprietary back-end architecture that manages all data flow between product...
▶ Activity Log
Introduction This video provides detailed instructions for property administrators of a CellGate access control solution on how to access the activity log of their system using the TrueCloud Connect dashboard. TrueCloud Connect™ is CellGate’s proprietary...
Virtual Key Video Self-Help Guides:
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OmniPoint Video Self-Help Guides
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CellGate sales and support documents are available in Adobe .pdf format for you to download or print.
- TrueCloud Connect: Dashboard Overview
- Single Family: Video Telephone Entry: Watchman (portal guide)
- Multi-Family: Video Telephone Entry: Watchman (portal guide)
- UNIFY U320 Brochure
- External Camera Options Brochure
- Stand-Alone Cellular Camera: Cellcam C330
- Cellcam and UNIFY Camera Comparison Chart
- General System FAQs
- Installation Guide for Automatic Gates
- Installation Guide for Solar-Powered Gates
- Limited Warranty
- Security of Systems and Network
- Service Agreement
- Privacy Policy
- EPM Assignment and LoRa Signal Test Form
- OpenSignal Quick App User Guide
Supports 
Does not support external cameras
