Self-Help Guides
Welcome to Our Comprehensive Resources Page
Self-help guides & video tutorials to help you maximize the use of CellGate’s access control solutions.
Jump To Video Guides: Support Documents | TrueCloud Connect | Virtual Keys | OmniPoint
Recently Added Self-Help Guides:
▶ How to Install the CR Infinity Reader
Tools & Safety Precautions A Phillips head screwdriver A 6mm electric drill Plastic wall anchors Torx head screws (M3x6) A multimeter (recommended for verifying connections) ⚠ Important: Always disconnect power before working on electrical devices. Step 1:...
▶ Managing CellGate Readers with TrueCloud Connect
Managing CellGate Readers through TrueCloud Connect allows for complete control over security setup, access methods, and user permissions. Whether you're configuring QR codes, Bluetooth access, keypads, or encrypted card credentials, this system gives you remote...
▶ CellGate CR-Infinity Reader Guide: Four Ways to Enter Your Property
The CellGate CR-INFINITY Reader is a versatile access control solution that offers four convenient ways to enter your property: Access Card, Bluetooth, Keypad Code, and QR Code. This guide will walk you through each method to ensure a smooth and secure entry...
▶ CellGate CR-Reader Guide: How to Access Your Property
The CellGate CR-READER provides a secure and convenient way to enter your property using either an access card, Key Fob, or Bluetooth enabled Wave-to-unlock access via your mobile device. This guide will walk you through both methods to ensure seamless entry. Watch...
▶ CellGate CR-Keypad Guide: How to Access Your Property
The CellGate CR Keypad provides a secure and convenient way to access your property using either a credential card, PIN Code, or Key Fob access. This guide will walk you through the simple steps to enter your access code or use your RFID card for seamless entry. Watch...
▶ How to Use PIN Codes in the CellGate App
Managing visitor access has never been easier with the CellGate app. This guide will walk you through using PIN codes to provide secure access to your property. What is a PIN Code? A PIN code is a virtual key that can be sent via SMS or email to visitors. Users can...
▶ How to Find Virtual Keys in the CellGate App
CellGate App Guide - Finding Virtual Keys from CellGate on Vimeo. Managing visitor access has never been easier with the CellGate app. Here's a step-by-step guide on locating virtual keys: Launch the CellGate App: Open the app and tap the menu icon in the top left...
▶ Visitor Access with Virtual Key Visitor Management
When managing visitor access to your property, flexibility and security are crucial. Virtual key visitor management offers tailored options for recurring access, time-sensitive events, and one-time visits, ensuring your property remains secure and efficient....
TrueCloud Connect Video Self-Help Guides:
Virtual Key Video Self-Help Guides:
OmniPoint Video Self-Help Guides:
CellGate sales and support documents are available in Adobe .pdf format for you to download or print.
- TrueCloud Connect: Dashboard Overview
- Single Family: Video Telephone Entry: Watchman (portal guide)
- Multi-Family: Video Telephone Entry: Watchman (portal guide)
- UNIFY U320 Brochure
- External Camera Options Brochure
- Stand-Alone Cellular Camera: Cellcam C330
- Cellcam and UNIFY Camera Comparison Chart
- General System FAQs
- Installation Guide for Automatic Gates
- Installation Guide for Solar-Powered Gates
- Limited Warranty
- Security of Systems and Network
- Service Agreement
- Privacy Policy
- EPM Assignment and LoRa Signal Test Form
- OpenSignal Quick App User Guide