Gold Key Premium Support Service
How Is It Different?
What makes it different is our level of white glove service throughout the entire life cycle of the customer journey.
What
Includes
- Easy upload process
- Credential upload
- Call groups
- Resident notifications
- Admin login tiers
- Billing
Account Set Up
- Site staff training
- Scheduled webinars
- On-line video tutorials
Training
- CellGate app setup
or usage assistance
Resident Support
- Technical and Customer Support for as long as you have our product
Lifetime Support
Still Have Questions?
Please call us at 855.694.2837 x 3
or send us your request via this form.
Unmatched Service
Our Gold Key service for TrueCloud Connect, the CellGate app, and end user administration is unmatched in the access control industry. It is one of the many reasons we have a 98% annual customer retention rate.
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