The CellGate app controls all CellGate products. Its functionality varies based on the solutions you purchased or utilize, and what features your administrator has specifically granted for your use.
App Features
Below are examples of just some of the functionality possible via the app.
See Live Video
- Receive live streaming video of visitors at the gate
Available with all Watchman models except for W410
Gate Functionality
- Check Gate & Door Status
- Open, Hold Open, Close Gate or Door
Create Visitor Access Codes
- Issue unique access codes for visitors, workmen and vendors
- Include visitor access restrictions
Issue Visitor Passes
- Create & send QR Code & Pin Code Visitor Passes to visitors
Available with all Watchman multi-family models & select CG Readers
Photos
- Take photos using Watchman’s internal camera
- Take photos from Watchman optional external cameras
- Review photos taken by Watchman internal or external cameras
All Watchman models
Bluetooth Access & Personal Keys
- Bluetooth, hands-free digital access
is enabled via the app.
Available with select CG readers
App Resources
Do you have additional questions or would like to submit any feature suggestions? Click on an option below to learn more.
Need Help with the App?
Call 855.694.2837 x 3 or click below to message Support.
Feedback

Click here to send suggestions on new app functionality or any changes to current app.
App Guides

Most commonly asked CellGate app questions.
▶ How to Use PIN Codes in the CellGate App
Managing visitor access has never been easier with the CellGate app. This guide will walk you through using PIN codes to provide secure access to your property. What is a PIN Code? A PIN code is a virtual key that can be sent via SMS or email to visitors. Users can...
▶ How to Find Visitor Passes in the CellGate App
Managing visitor access has never been easier with the CellGate App. This guide walks you through how to locate and use Visitor Passes – a type of Access Credential used for visitors, vendors, deliveries, and other guests. In the app interface, Visitor Passes may...
▶ Using the Key QR Code in the CellGate App
This guide will walk you through the process of using a QR Code Virtual Key for property entry. Once you have sent the key to a visitor, the recipient will receive a link via email or SMS to access their QR code "Key." Virtual Keys are a visitor management feature...
▶ Sharing a Temporary Event Key in the CellGate App
This guide will walk you through the process of sharing a Temporary Event QR code key with your guests using the CellGate App. Temporary Event Virtual Keys are ideal for one-time events like parties, and can be easily shared via text or email. Temporary Event...














