Cloud-based access control administrative platform

One Login. Complete Visibility and Control Across All Your Properties

TrueCloud Connect™ is CellGate’s cloud-based administrative platform that unifies hardware, properties, users, credentials, visitors, and all security activity into a single, centralized ecosystem.

With a single login, authorized users can securely manage and monitor all CellGate-connected properties in their portfolio, providing complete visibility, control, and oversight from anywhere.

Manage One Property or Hundreds

TrueCloud Connect allows user permissions to be customized for every login. Whether a user is responsible for a single property, a regional portfolio or a nationwide deployment, they can be granted exactly the functionality, visibility, and administrative control appropriate for their role.

APIs for System Integrations

TrueCloud Connect’s APIs enable integrations with property management, security, and other business system software, helping organizations streamline workflows, eliminate dual entry and keep data synchronized across platforms. Existing integrations include leading property management platforms, Yardi® and RealPage®.

Because it manages hardware, users, credentials, and access technologies end-to-end within a single ecosystem, TrueCloud Connect provides complete visibility into every access event across every property in your portfolio.

Visibility into Every Access Event Across Every Property

  • Credential Usage
  • Visitor Activity
  • Gate Openings
  • Door Access Events
  • Photo Records
  • Prop-open Events
  • Device Status

In addition to being CellGate’s cloud-based administrative system,

TrueCloud Connect is Also Our
Proprietary Cloud-Hosted IP-Based Platform

TrueCloud Connect™ serves as the technology foundation behind every CellGate solution, securely connecting hardware, mobile apps, web administration tools, data, internet services, cellular networks, satellite, and voice video communications into a single, unified ecosystem.

Its flexible, IP-based architecture supports a multitude of technologies including internet, cellular LTE, LoRa®, Bluetooth®, voice, satellite, and future connectivity standards – enabling CellGate to create customized access control, visitor management, and security solutions that are all managed through a single login.

Because every interaction with a CellGate device flows through TrueCloud Connect, the platform can intelligently process and act on that information in real time – creating virtually limitless opportunities to deliver new functionality, insights, automations, and services as customer needs evolve.

TrueCloud Connect's Cloud-Based Access Control Platform

Integrating Technologies, Administration and Hardware Solutions

By providing a flexible, unified foundation, it allows CellGate to layer in new connectivity standards, communication technologies, and capabilities as innovations and customer needs evolve.

Built for today. Ready for tomorrow.

Four Pillars of the TrueCloud Connect Platform

TrueCloud Connect provides a flexible, secure, and scalable foundation that allows CellGate to innovate, integrate, and grow — without limits.

Intelligent IP-based Architecture

All traffic to and from devices flows through TrueCloud Connect in real time, allowing action to be taken based on that information.

Technology
Flexibility

TrueCloud Connect allows flexibility in transport mechanisms and gives CellGate the ability to add new technology protocols as desired.

Security

TrueCloud Connect combines the built-in security of cloud-based Microsoft Azure® servers with encryption built into CellGate’s proprietary software.

Scalability & Reliability

TrueCloud Connect’s cloud-based architecture supports unlimited scalability. Geographically redundant server infrastructure and replicated data help keep systems available and allow rapid recovery if an interruption occurs.

What is the security or access
challenge you are trying to solve?

Let us help

We know that not every property fits a one-size-fits-all solution.

When it comes to visitor management and access control, every property has its own unique challenges. By blending wired internet and wireless cellular LTE solutions, we deliver seamless coverage across every corner of your property—no matter how complex.

Let’s design the perfect solution together.

FAQs

TrueCloud Connect™️ is CellGate’s property access adminsitrative platform that is hosted on Microsoft Azure®️. It gives property managers, owners and administrators a single interface to manage access to CellGate products – across one or multiple properties – from any internet-connected device. Through TrueCloud Connect, administrators can add and remove users, issue credentials, manage gates and doors, view photos of access events, monitor system activity, generate reports and configure system settings—all without needing to be on-site.

A cloud-based access control system gives property managers the flexibility to securely manage access from anywhere, instead of having to be on site, on the property. Rather than relying on software installed on-site on device hardware, or on a local computer or server, cloud-based TrueCloud Connect™️ provides a secure, web-based platform where administrators can issue credentials, manage users, update permissions, control gates and doors, and review access activity from any internet-connected device. The cloud-based platform also provides automatic software updates, secure data storage and the convenience of managing one or multiple properties through a single interface.

Yes

TrueCloud Connect’s APIs enable integrations with property management and other security business platforms. Existing integrations include property management platforms, Yardi®️ and RealPage®️, and CellGate regularly evaluates the business case of integrating with others.

Yes. Permissions are configurable so team members can be given access only to the functions they need to perform their job.

TrueCloud Connect gives you a centralized view of activity across your property. You can monitor gates and doors, review access events, see who entered using which credential, view associated access photos (with supported CellGate products), and generate reports—all from a secure, cloud-based platform.

TrueCloud Connect™️ is CellGate’s cloud-based platform for property administrators. It provides the tools to manage users, issue credentials, configure system settings, monitor activity, view photos, generate reports, and administer one or multiple properties.

The CellGate app is designed for residents, tenants and employees to access the property using their authorized credentials, manage visitor access, and remotely open gates or doors when permitted. Together, the CellGate app and TrueCloud Connect deliver a seamless experience for both administrators and end users.

Property owner/manager benefits of cloud-based systems for access control and visitor management administration include:

  • Centralized Management:  Manage doors, gates, elevators, credentials, users, and visitors across one property or hundreds from a single login.
  • Remote Administration:  Make updates instantly from anywhere—without needing to be on site.
  • Operational Efficiency: Reduce administrative workload by managing users, credentials, schedules, and system settings from a single cloud-based platform across one or multiple properties.
  • Improved Security: Control access permissions in real time and maintain a complete audit trail of system activity.
  • Better User Experience: Provide an array of convenient digital access options and streamlined visitor management for residents, tenants, employees, and guests.
  • Future-Ready Scalability: Easily expand, modify, and adapt your system as property needs change.