Resetting Your Password: Change It, or Recover a Forgotten One

Apr 20, 2026  |  Support Resource, CellGate App

You can change your CellGate app password from the menu in a few taps, and if you have forgotten it, recover access by email. This covers both paths.

If you know your current password

  1. Tap the hamburger menu in the top left corner.
  2. Select Reset Password.
  3. Enter your current password, then your new password, and confirm the new password to finish.

If you forgot your password

On the same screen, tap Forgot Password instead and enter your email address. A password reset link is sent to your inbox, and from there you can create a new password. If you are locked out entirely, your administrator can also help.