Field Repair Kit
- Commonly needed replacement parts
- Verified repair parts replaced at no-charge
ORDER FORM COMING SOON
Key Benefits
Streamline Repairs
- No RMA needed for kit parts
- Easy, no-charge replacement
- Keep Field Repair Kit on trucks
- No repeat trips
Reduced Downtime
- Keep Field Repair Kit on trucks
- No Repeat trips
Save Time & Money
- No-charge replacements
- Reduces cost for field repair
What comes with the kit?
How it works:
Contact Dealer Technical Support
Phone: 1.855.694.2837 Option 2
- Dealer information
- Product model and device number
- Description of issue (potential diagnosis)
- Troubleshooting steps already taken
Troubleshoot, Verify, & Fix
- Run standard troubleshooting tests with CellGate technical support
- Technical support identifies source of issue
- Install replacement part using part from Field Repair Kit
- Verify the replacement part corrected the issue
Replenish Used Part
- After the repair is verified, CellGate will replenish part used in repair
- Replacement part will be shipped free of charge
- Add replacement part to Field Repair Kit