Phone: 1.855.694.2837 Option 3

Gold Key Customer Support is available 7:00am – 7:00pm CT.

If you need support for issues like:

• How to use your CellGate product(s)
• Activation help
• TrueCloud Connect login or CellGate app issues
• New user assistance
• Not receiving calls
• System administrator assistance

Please call or submit a support request via the form below.

Phone: 1.855.694.2837 Option 3

For property/HOA/PMC admin help, user onboarding, or system questions, call or submit a request below.

Phone: 1.855.694.2837 Option 2   |   Text Assist: 833.550.4016

Available 7:00am – 7:00pm CT (Mon–Fri). After-hours: call Option 2 for on-call support.

Phone: 1.855.694.2837 Ext. 1, Option 1

Submit an inquiry via the form below.

Complete the form to create a service account. CellGate will contact the customer to finalize setup.

To learn how to purchase and how our products work, call or complete the form below.

Contact Sales: 1.855.694.2837 Ext. 1, Option 2

Use this form for billing questions, invoices, payment receipts, or account updates. Your inquiry will go to our accounting team.