Access Credentials

See It In Action

A quick look at how Access Credentials work for visitors and residents.

Visitor Access

STEP 1

Choose Visitor Pass Type

QR Code

QR Codes enable fast digital entry for visitors using their smart phone.

PIN Code

PIN Codes provide instant, reliable access without needing a smart phone in hand.
STEP 2

Set Desired Access Duration

Ideal for:

  • Dog walkers
  • Landscapers
  • Pool cleaners
  • Regular babysitters
  • Trash pickup

Recurring

Allow repeat entry on an ongoing schedule.

Ideal for: dog walkers, landscapers, pool cleaners, regular babysitters, trash pickup

Ideal for:

  • Parties
  • Movers
  • Events
  • Visiting out-of-town guests

Temporary

Group access key for parties, events, etc.

Ideal for parties, movers, events, visiting out-of-town guests

Ideal for:

  • Deliveries
  • Service technicians
  • Emergency repairs
  • Real estate showings

Single-Use

Permit a single, secure, auditable entry.

Ideal for deliveries, service technicians, emergency repairs, real estate showings
All QR & PIN Code access attempts — including those denied due to expiration or use outside of authorized days and times — are logged in TrueCloud Connect; the log also includes photos of the visitor when utilized on Watchman products.
Visitor Access
QR Code Visitor Pass

Smart phone-based access with built-in security

  • Eliminates the cost & hassle of managing physical keys or fobs
  • Issue passes from anywhere— no on-site staff required
  • Visitors simply open their QR Code Visitor Pass on their smartphone and scan it at designated entry points
  • Recurring QR Codes automatically refresh after each use to prevent screenshot sharing and enhance security. Recurring passes can be saved to a phone's wallet or calendar; Temporary passes can be added to the calendar only
QR scanning Infinity attachment Vehicle scanning
QR Code demonstration

Supported Products

Visitor Access
PIN Code Visitor Pass

Simple keypad entry without the need for a smartphone, key or fob

  • Issue, edit or revoke passes from anywhere— no on-site staff required
  • Visitors simply enter their PIN Code Visitor Pass at designated entry points
  • Administrators control who can issue PIN Code Visitor Passes and which pass types
  • Reliable backup option to QR Codes: Stored at the device level, PIN Codes provides dependable access even if cellular or Internet connectivity is temporarily unavailable
PIN entry 1 PIN entry 2 PIN entry 3
PIN Code demonstration

Supported Products

STEP 3

Sending Visitor Passes

Issue

Create QR or PIN Code Visitor Passes in TrueCloud Connect™️ or the CellGate app

Send

Send Visitor Passes to your visitors instantly via SMS/text .

Manage

Grant or revoke access on demand; all Visitor Pass activity is logged.

Residents & Employees
Bluetooth Access

Bluetooth-Enabled Resident/Employee Personal Keys reside in the CellGate app

  • Just wave your hand at the reader; no need to open the app or take your phone out of a pocket or bag
  • Fast, hands-free entry for residents and employees using Bluetooth credentials
  • Works with compatible CellGate readers and Watchman products
  • Reliable backup option to QR Codes: Stored at the device level, PIN Codes provides dependable access even if cellular or Internet connectivity is temporarily unavailable
Wave your hand - example 1 Wave your hand - example 2 Wave your hand - example 3
Bluetooth demonstration

Supported Products

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