What this video covers
1) Download and begin
Self-registration lets you register your CellGate device yourself. Download the CellGate app from the App Store or Google Play and open it. If this is your first device, tap Register. If you are adding a second device, log in with your username and password, agree to the privacy policy and terms of service, choose Remember Me if you want to stay signed in, then log in. Open the side menu, tap Add a Product, and continue to registration.
2) Choose device and property type
Select the device installed at your property. Self-activation is available only for the Watchman W410 and Watchman W450. Then choose the property type, business or residential. For a business account, contact Gold Key Customer Support at 855-694-2837, option three.
3) If you have a registration card
The card is included in the device box. Enter the card number and dealer information, then:
- Name the device something easy to identify.
- Set an access code to open the gate, and a hold-open code that keeps the gate open until you enter it again or send a close-gate command from the app.
- Enter the property address and the location address (often the same, but they can differ on a larger property).
- Name the managing account, and enter the property owner’s name, email, phone, and a password.
- For a W410 or W450, note whether it has an external camera, then choose your service plan (voice, photo, or video).
- Review the amount, tap Pay Now, enter your card, and complete the transaction. A summary of your device information appears at the end.
4) If you do not have a registration card
Make sure the device is powered on, connected to a cellular LTE network, and that you are standing in front of it. Input and confirm your mobile number, then type your mobile number into the Watchman device and press the key-shaped button. Enter the verification code sent to your phone, tap Confirm, and continue to the warranty information. For help, CellGate Customer Care is at 855-694-2837, option three.