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Field Repair Kit

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  • Commonly needed replacement parts
  • Verified repair parts replaced at no-charge

Key Benefits

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Streamline Repairs
  • No RMA needed for kit parts
  • Easy, no-charge replacement
  • Keep Field Repair Kit on trucks
  • No repeat trips
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Reduced Downtime
  • Keep Field Repair Kit on trucks
  • No repeat trips
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Save Time & Money
  • No-charge replacements
  • Reduces cost for field repairs

Order Form:

What comes with the kit?

Field Repair Kit contents

How it works:

Contact Dealer Technical Support

Phone: 1.855.694.2837 Option 2

  • Dealer information
  • Product model and device number
  • Description of issue (potential diagnosis)
  • Troubleshooting steps already taken

Troubleshoot, Verify, & Fix

  • Run standard troubleshooting tests with CellGate technical support
  • Technical support identifies source of issue
  • Install replacement part using part from Field Repair Kit
  • Verify the replacement part corrected the issue

Replenish Used Part

  • After the repair is verified, CellGate will replenish part used in repair
  • Replacement part will be shipped free of charge
  • Add replacement part to Field Repair Kit
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