(855) 694-2837
Contact

SmartScreen Call Management

Smartscreen

Watchman touchscreen displaying Directory, Access Code, and Guest QR Code buttons

SmartScreen

With our proprietary SmartScreen call management options, multifamily and commercial properties now choose how to customize the home screens on these Watchman® models: W461/W462, W480/482, WXL/WXL2.

This functionality adds value to every Watchman solution and makes it simpler for visitors to reach exactly who they need when they arrive at a property.

Contact CellGate SmartScreen Brochure

SmartScreen Call Management Customization

Three standard buttons appear on a Watchman® touchscreen home screen: Directory, Access Code, and Guest QR Code.

Watchman touchscreen with a single Directory button Watchman touchscreen with Directory and Access Code buttons Watchman touchscreen with Directory, Access Code, and Guest QR Code buttons

Choose one, two, or three of these buttons to appear, based on your property’s needs.

A single custom call group can also join the home screen, named whatever the property chooses

1 Step
Choose one of these four icons to best fit your custom call group:
Community building icon
Leasing office icon
Reception desk icon
Security shield icon
2 Step
Label the custom call group whatever you like. Suggestions include: Front Desk, Property Manager, Leasing Office, Security.
  • A CellGate Gold Key Service team member configures your SmartScreen custom call group icon and label during account onboarding.
  • Depending on your property’s needs, Watchman touchscreen models display up to four home screen buttons: up to three standard options plus one custom icon-and-label button.

Example Configurations

Below are several configurations that could work for your property.

Home screen with Directory, Access Code, Leasing Office, and Guest QR Code buttons
Home screen with a single Directory button
Home screen with Directory and Guest QR Code buttons
Home screen with Directory, Access Code, and Receptionist buttons

SmartScreen doesn’t just improve usability, it improves traffic flow. With clearly labeled buttons like “Guest QR Code” or “Leasing Office,” visitors gain access quickly without searching through a directory, which reduces delays and keeps entry lanes clear.

Line of cars waiting at a multifamily community entrance
↑